Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Kidvora. We are committed to delivering your order quickly, safely, and efficiently. This Shipping Policy explains how we process, ship, and deliver orders placed through https://kidvora.xyz.

1. Order Processing

All orders are processed within 1–3 business days after payment has been successfully confirmed.

Orders are processed Monday through Friday, excluding weekends and public holidays.

During peak shopping seasons, promotional events, or holidays, processing times may be slightly longer.

2. Free Worldwide Shipping

Kidvora proudly offers FREE Worldwide Shipping on all orders.

There is no minimum purchase requirement to qualify for free shipping.

We work with trusted international shipping partners to ensure your order reaches you safely.

3. Estimated Delivery Time

Estimated delivery time for most destinations is:

7–10 Business Days

Please note that delivery times are estimates only and may vary depending on:

  • Destination country
  • Customs clearance
  • Weather conditions
  • Carrier delays
  • Local delivery services
  • Peak holiday periods

4. Shipping Confirmation

Once your order has been shipped, you will receive a shipping confirmation email containing:

  • Your order details
  • Shipment confirmation
  • Tracking number (when available)
  • Tracking instructions

Please allow up to 48 hours for tracking information to become active after shipment.

5. Shipping Destinations

Kidvora ships to customers worldwide.

If shipping is temporarily unavailable to your country due to carrier restrictions or local regulations, you will be notified during checkout or shortly after placing your order.

6. Customs, Duties & Taxes

International orders may be subject to customs inspections, import duties, taxes, or other government fees imposed by your local authorities.

These charges are determined by your country's customs agency and are the responsibility of the customer unless otherwise required by applicable law.

Kidvora has no control over customs procedures or associated fees.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided, shipping delays or additional carrier fees may occur.

If you notice an error in your shipping information, please contact us as soon as possible. We will do our best to update your order before it is shipped.

8. Lost or Delayed Packages

Although most orders arrive within the estimated delivery window, unexpected delays can occasionally occur.

If your package appears delayed or cannot be located, please contact our customer support team. We will work directly with the shipping carrier to investigate the issue and help resolve it promptly.

9. Damaged Packages

If your order arrives damaged, please notify us within 7 days of delivery.

To help us process your claim quickly, please provide:

  • Your order number
  • A description of the damage
  • Clear photos of the damaged product
  • Photos of the shipping package

Our team will review your case and arrange a replacement or refund when appropriate.

10. Order Tracking

You can track your shipment using the tracking information provided in your shipping confirmation email.

If you experience any issues tracking your order, please contact our support team for assistance.

11. Delivery Issues

Kidvora is not responsible for delivery delays caused by circumstances beyond our reasonable control, including but not limited to:

  • Severe weather conditions
  • Customs inspections
  • Natural disasters
  • Carrier disruptions
  • Government regulations
  • Public emergencies

We appreciate your patience should any of these situations arise.

12. Contact Us

If you have any questions regarding shipping or delivery, please contact us.

Kidvora

Website: https://kidvora.xyz

Email: support@kidvora.xyz

Phone: +1 250 899 1083

Business Address:

2722 O'Reilly Rd

Kelowna, Canada

Thank you for choosing Kidvora. We appreciate your trust and are committed to delivering your order safely, efficiently, and with the highest level of customer care.